CLINIC TERMS AND CONDITIONS

We advise all our clients to read through the clinic terms and conditions before making a booking. These are put in place to safeguard the clinic and to ensure the maximum standards and service is offered to the client.
In booking an appointment you are agreeing to our clinic terms and conditions stated below.

CANCELATION POLICY

We would like to remind our clients that in order to change or cancel your appointment, we ask for up to 24 hours/ working day notice.

This will give another client the opportunity to fill your space.

MISSED APPOINTMENTS

All missed appointments will lose any deposit paid.

DEPOSITS

During busy periods a £10 deposit will be taken for all bookings under £100.

A 50% deposit will be charged to secure any bookings over the value of £100 or any cumulative bookings over £100

ARRIVAL TIME

We ask that all clients arrive 10 minutes prior to your appointment.

CONSENT / CONSULTATION FORMS

A number of our treatments will require you to fill out a consent form prior to the treatment procedure.

This will be filed for future reference and treated with the utmost confidence.
NOISE LEVELS

We ask all our clients to keep noise to a minimum during your visit and that all mobiles are switched to ‘silent’ for the consideration of other clients receiving relaxing treatments nearby.

CHILDREN

For insurance reasons and the comfort of other clients, we have a strict “No children” policy at the clinic

We cannot accept any responsibility for a child’s welfare so for the safety of us, the clinic, and the child we ask our clients not to bring young children to the premises.

TARIFF

We reserve the right to amend, modify and alter the tariff for individual treatments and packages without prior notice.